We advise conference organizers to carefully read this information before making a ConfManage service request (CSR):
Please be advised that cancellations made up to [24 hours] before granting ConfManage access to the conference organizer via email or phone will be processed with a penalty of $50.
Cancellations made [48 hours] or more after granting ConfManage access to the conference organizer will be subject to a charge of [half of the service rate]. This includes ConfManage access where our service provider is unable to access the property, is turned away, or the client is unavailable.